At Horizon Coaching, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Who We Are
Horizon Coaching is a coaching and personal development service operated by Annmarie O'Reilly, based in Ireland. We are committed to complying with the General Data Protection Regulation (GDPR) and Irish data protection laws.

2. What Information We Collect
We may collect and process the following types of personal information:

• Contact details: name, email address, phone number (e.g. via contact forms or bookings)

• Session details: notes or records from coaching, journaling, or breathwork sessions (where applicable)

• Website usage data: IP address, browser type, time of access, and pages visited (via cookies and analytics)

• Payment information: processed securely via trusted third-party providers (e.g. Stripe, PayPal)
   

3. How We Use Your Information
We collect and use your information to:

• Respond to enquiries and provide coaching services

• Deliver and improve our services

• Maintain records for scheduling and communication

• Send occasional updates (with your consent)

• Meet legal or regulatory requirements
   

4. Sharing of Data
We do not sell, rent, or trade your personal data. Your information is treated with confidentiality and may only be shared with:

• Service providers who help us operate the website or manage bookings (e.g. email or booking platforms)

• Legal authorities, only if required to do so by law
   

5. Your Rights Under GDPR
You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict certain types of data processing

• Withdraw consent (if we rely on consent for processing)

• Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

To exercise any of these rights, please contact us at:
info@horizoncoaching.ie

6. How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data, including secure storage, password-protected systems, and limiting access to only those who need it.

7. Cookies and Analytics
Our website may use cookies to enhance user experience and gather analytics (e.g. via Google Analytics). You can manage cookie preferences through your browser settings. For more information, see our [Cookie Policy].

8. Retention of Data
We retain personal data only for as long as necessary to provide services or meet legal obligations. Coaching session notes are kept securely for up to 3 years unless you request deletion sooner.

9. Changes to This Policy
We may update this Privacy Policy occasionally. The most recent version will always be available on our website, with the date of the last update indicated at the top.

10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please get in touch:
www.horizoncoaching.ie